Connect with our team!
Address:5625 I-20, Fort Worth, TX 76119 Phone:Call or Text (817) 561-9248 Reach us by email:thetreeplacenursery@gmail.com |
Store hours:Monday: 8-4
Tuesday: 8 - 4
Wednesday: 8 - 4
Thursday: 8 - 4
Friday: 8 - 4
Saturday: 8 - 4
Sunday: Closed
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Expert Advice & Live Inventory via Text
Need help choosing the right tree? Text (817) 561-9248 to chat directly with our staff.
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Get Real Photos: Find your perfect tree & see the exact sizing and health of our current stock.
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Ask an Expert: Not sure what will grow in your soil? Ask our ISA Certified Arborists.
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Quick Quotes: Get delivery and professional planting estimates in minutes.
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Frequently asked questions
Why don’t you offer “free planting”?
“Free planting” is often built into higher tree prices. We prefer honest pricing and professional installation standards that put the tree’s health first.
Why is transparent pricing important for trees?
Transparent pricing ensures customers understand what they’re paying for—tree quality, professional installation, and long-term success—without hidden markups or gimmicks.
How do I contact you if I have questions after installation?
You can reach us directly by phone or text, submit a Tree-in-Distress form, or reference our care resources and videos. We encourage early communication.
How soon will my tree be installed?
Most installations occur within 7 days or less, depending on tree availability, weather, and scheduling. Your install window is confirmed before planting.
How often should I water my new tree?
Watering needs vary based on tree size, soil type, and weather. Every customer receives clear watering guidelines and access to support if adjustments are needed during establishment.
Why should I feel confident without a warranty?
We’ve been successfully installing trees in North Texas for 38 years.
Our confidence comes from:
- Proven species selection
- Root-correct installation standards
- Transparent communication
- Ongoing customer support
We don’t rely on warranties—we rely on experience.
What support do you provide after installation?
Every customer receives:
- Clear watering and care guidelines
- Access to post-install support
- Educational resources and videos
- A Tree-in-Distress submission form for early intervention
If something doesn’t look right, we want to know as soon as possible.
Why don’t you offer a warranty like some other nurseries?
In our experience, blanket warranties often lead to rushed planting, hidden markups, or unrealistic expectations.
At The Tree Place, we’ve chosen a different approach:
doing it right the first time and supporting our customers during the critical establishment period.
We believe prevention and education lead to better outcomes than replacement promises.
Do you offer a warranty on trees?
We do not offer a traditional blanket warranty. Trees are living organisms, and their success depends on site conditions, weather, watering, drainage, and care after installation—many of which are outside any nursery’s control.
Instead of relying on fine print, we focus on proper selection, professional installation, and post-install support to give trees the best chance of long-term success.
Our warranty policy
Tree Establishment & Ongoing Support
At The Tree Place, we focus on long-term success—not short-term guarantees.
Trees are living organisms, and their establishment depends on proper selection, planting, site conditions, weather, and care after installation—many of which are outside any nursery’s control. For that reason, we do not offer a traditional blanket warranty.
Instead, we take responsibility for what matters most.
What We Do Offer
- 38 years of proven success in North Texas
- Proper tree selection for local soil and climate
- Root-correct professional installation standards
- Clear watering and care guidelines
- Post-install support for questions or concerns
- A Tree-in-Distress submission process
- Educational videos and ongoing guidance
Our approach is designed to prevent problems, not rely on fine print to fix them later.
Most tree issues are avoidable when addressed early. That’s why we emphasize correct planting, education, and communication throughout the establishment period.
Our confidence comes from doing it right the first time—not from warranties.